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Our social media presence
We process your personal data that you provide to us through our digital channels, such as our website, mobile app or via social media.
Below we explain what processing takes place in connection with our social media appearances.
Facebook fan page
In case you provide us with data, which is also or exclusively processed by Facebook, Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour Dublin 2, Ireland, is the controller for data processing, in accordance with the GDPR, in addition to or instead of us. For this purpose, we have concluded an agreement with Facebook pursuant to Art. 26 GDPR on joint controllership for data processing (Controller Addendum). This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook fan page. See the following link to consult this agreement: https://www.facebook.com/legal/terms/page_controller_addendum.
Since a transfer of personal data by Facebook to the U.S. is made to Facebook Inc. among others, further appropriate safeguards are required to ensure the level of data protection under the GDPR. To ensure this, the provider uses standard contractual clauses in accordance with Art. 46 Para. 2 lit. c GDPR. These oblige Facebook in the U.S. to process the data according to the level of protection in Europe.
If you, as a visitor to the site, wish to exercise your rights (access, rectification, erasure, restriction, data portability, complaint with a supervisory authority, objection or withdrawal), you can contact both, Facebook and us.
You can edit your advertising preferences in your account settings. Click on the following link and log in to your account to change your settings:
You can edit your advertising preferences in your account settings. Click on the following link and log in to your account to change your settings: https://www.facebook.com/settings?tab=ads or http://www.youronlinechoices.com
Facebook’s Data Protection Officer
You can use Facebook’s online form to contact Facebook’s data protection officer. To access it, please use of the following link: https://www.facebook.com/help/contact/540977946302970.
Data processing for statistical purposes using page insights
Facebook provides Page Insights Data for our Facebook fan page: https://www.facebook.com/business/a/page/page-insights.
This aggregated data gives us an insight into how people interact with our page. Page Insights data may be based on personal data gathered from visits and interactions on, or with our page, and from connections with provided content. Please consider which personal data you share with us via Facebook.
Your data may be processed for market research and promotional purposes, even if you are not logged into Facebook or do not have a Facebook account. User profiles can be created on the basis of user behaviour and the resulting interests of users. User profiles may be used for targeted advertisements within or outside the platform. Data recording is done using cookies, which are stored on your terminal device. In addition, user profiles may contain data, that is gathered from memberships on other platforms.
Legal basis of the processing: Our legitimate interest (Art. 6 para. 1 lit. f) GDPR) lies in the optimised presentation of our proposition, the effective information and communication with customers and interested parties as well as in the targeted placement of advertisements.
Please note that we have no influence on the data gathering and further processing by Facebook. As a result, we cannot provide any access about where, for how long and to which extent Facebook retains the data. Furthermore, we cannot make any statements about the extent to which Facebook complies with existing erasure deadlines, what evaluations and translations are made and to whom the data is transferred by Facebook. If you want to prevent your personal data being processed by Facebook, please contact us by other means.
Other social media providers
If your personal data is processed by one of the providers listed below, this provider is responsible for data processing within the meaning of the GDPR. For the assertion of your rights, please contact the respective provider. Only they have access to the data collected from you. However, if you need any assistance, please contact us any time.
We are present on social media platforms of the following providers:
Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland
Instagram, Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour Dublin 2, Irland
YouTube, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
Data Protection Officer
Information on how to contact the Data Protection Officer of the respective social media providers can be found here:
Instagram Inc.: https://www.facebook.com/help/contact/540977946302970
LinkedIn Ireland Unlimited Company: https://www.linkedin.com/help/linkedin/ask/TSO-DPO
YouTube: To contact the Data Protection Officer of YouTube, please approach Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
General data processing on social media platforms
Data processing for market research and advertising
Legal basis for the data processing: Your consent (Art. 6 para. 1 lit. a) GDPR).
Storage period: We will use your data as long as it is needed for the purpose of market research or advertising or until you have revoked your consent.
Data processing through contact possibilities / messengers
We collect data when you contact us, for example via contact form or messenger services such as Facebook Messenger. The data collected depends on the details you provide and the contact details you specify. It will be stored for the purpose of processing the inquiry and in the event of follow-up questions. Under no circumstances we will pass on the data to third parties without your consent.
Legal basis for the data processing: Legitimate interest (Art. 6 para. 1 lit. f) GDPR) in responding to your request and the conclusion of a contract (Art. 6 para. 1 lit. b GDPR) if this is the aim of your request.
Storage period: Unless there are compelling reasons, your data will be erased after final processing. We assume the processing is finalized, when the regarding circumstances are clarified.
Data processing for the purpose of performing a contract or entering into a contract
If your request via social media or other platforms is aimed at the conclusion of a contract, regarding the delivery of goods or the provision of services, we process your data in order to perform the contract and the requested services, or pre-contractual measures. Please take into account that it may be necessary to store personal data of our contractual partners in order to comply with contractual or legal obligations even after the conclusion of contract.
Legal basis for the data processing: The conclusion of a contract (Art. 6 para. 1 lit. b GDPR) if this is the aim of your request.
Storage period: Your data will be erased if it is no longer necessary for the fulfillment of the contract or if it is certain that pre-contractual measures will not lead to the conclusion of a contract.
Data processing on the legal basis of consent
If the respective platform providers request you to give consent to the processing for a particular purpose, the legal basis for the processing is Art. 6 para. 1 lit. a, Art. 7 GDPR. You have the right to withdraw such consent with effect for the future at any time.
Data transfer and recipients
When visiting and using the above-mentioned platforms, personal data may be transferred to the U.S. or other third countries outside the EU, therefore further appropriate safeguards are required to ensure the level of data protection under the GDPR. Further information on whether and what suitable guarantees the providers can provide in this regard can be found in the list below.